Legal
Privacy Policy
Effective June 14, 2026. This policy explains how Etna Alpha collects and uses information for the website, API, terminal preview, documentation, payment onboarding, and support workflows.
Information we collect
We may collect account and contact details, organization details, support messages, API key metadata, usage logs, billing status, security logs, device/browser metadata, and workflow feedback you choose to provide.
Billing information
Payment information for public API plans is currently processed by Stripe or by another authorized processor only when Etna Alpha enables that path in writing. Etna Alpha does not store full card numbers, seed phrases, private keys, or wallet recovery phrases.
How we use information
We use information to provide API access, operate the terminal, measure API usage, prevent abuse, support customers, improve product quality, issue receipts, maintain security, and satisfy legal, tax, accounting, and compliance obligations.
Sharing
We share information with service providers that help us operate the product, including hosting, payments, analytics, support, security, and compliance vendors. We do not sell personal information.
Cookies and logs
The website, docs, API, and terminal may use cookies, local browser state, server logs, and analytics events to keep sessions functional, protect the service, and understand product usage. The terminal preview does not store API keys in local storage.
Retention and security
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable technical and organizational safeguards, but no system is perfectly secure.
Contact
Privacy requests can be sent to sales@etnaalpha.io.